Orders are processed within 2-3 working days. After processing, orders are delivered within 7-21 business days.
Tracking links are available upon request.
Orders are shipped from the USA via USPS, and handed over to the local postal services of the destination country. Please note that if your local post office is experiencing delays, this might affect the delivery timeframe slightly.
Privacy & Refund Policy:
In the case that a product is defective/ damaged, please send us your details (name and date of order) along with a description and proof of the defect/ damage in the form of a photograph/ video at reinhardtbuhr@gmail.com.
In the rare event that a product is not delivered within the timeframe specified under our shipping policy, please send us your details (name and date of order) at reinhardtbuhr@gmail.com.
In both above mentioned events, the purchaser will receive either a replacement or a full refund once the damage/ defect or failure to deliver has been confirmed.